Getting support
Where to find help during the Are You Known launch baseline.
Are You Known is being shaped with early brand and e-commerce teams. Clear feedback is especially useful while the product baseline is taking form.
Before requesting help
Keep the brand URL, the market or language you are reviewing, and the customer question you are trying to answer. This context makes it easier to understand the issue or feedback.
Contact
Use the contact route in the application for product questions, account support, or feedback about a report. We will publish service expectations and support coverage here as the product launches more broadly.
Product feedback
The most useful feedback is specific: what question were you trying to answer, what did you expect to see, and what was unclear? This helps turn a general request into a useful product decision.